Every person I am dealing with today is a damn moron.

1) The "Well, they're new, so it's forgivable, but still how can you be so Stupid?" Moron:

I check my ebay feedback and find positive feedback from a name I don't recognize having dealt with. Why? Because they just WON THE ITEM A FEW MINUTES AGO! You're supposed to leave feedback AFTER you receive the item! OK, now I realize that sometimes people accidentally leave feedback for something they haven't received yet. This is an honest mistake. But that's not the case in this instance. How do I know that? Because their feedback says:

"cant wait to get them"

WTF?!?!

Oooh, but here's the best one yet:

3) The "Most Pathetic Scammer in the History of eBay" Moron:

I get a customer who purchased some widgets recently. I sent her an invoice yesterday. She emailed me this along with the invoice I sent her:

Please send me back a note to let me know that you got this email from me. I'll send you a money order shortly and please wrap them in lots of bubble wrap and mail them insured to:
(her address)

I wrote back to her and told her some additional info (who to make out the MO to, etc.) and:

"If you want to have them insured, please remember to ADD THE OPTIONAL INSURANCE OF $1.35 ON TO THE TOTAL, otherwise I can't insure them."

She emailed me back to tell me she had changed the total to include insurance, including a new quoted invoice along with my previous email. I couldn't believe my eyes...she had CHANGED my email to read "ADD THE OPTIONAL INSURANCE OF $1.30 ON TO THE TOTAL"! She had changed $1.35 in my email to read $1.30! Also, on the invoice that she was including, she had added $1.30 right next to the little space on the invoice where it says "Shipping insurance (Optional US $1.35):".

A Nickel? She's trying to cheat me out of a Nickel!?! I've had customers not include the correct amount of postage before (and I just wait for them to send the rest of it before I relinquish their widgets), but to GO BACK INTO MY EMAIL and CHANGE what I had written, and then try and sneak it past me as if that is what I had actually told her the insurance was so she has some kind of "proof" or something? Unbelievabullshit!

I know I am being more than kind in what I wrote back:

"I just noticed that you changed the $1.35 to $1.30. I just checked my sent email to see if it was a typo on my part, but I did INDEED write $1.35 for the insurance, anyway that is also what it says on the invoice (as an optional additional charge for the insurance.)

Just want to make sure you know that it is $1.35, not $1.30."

After that exchange, I have not heard from her. I hope she is embarrassed that she got caught trying to cheat on her insurance.

I guess no one can accuse me of having bitchy customer service. Maybe I shouldn't have been so nice, I don't know. Maybe I really should've called her on it. I just really want to deal with some competent (and honest) people for a change.

Labels: It Takes All Kinds, WTF