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Monday, March 03, 2008

A message from ebay on their General Announcements page

"I'd like to address a common question we hear - How do scammers get a bidder's email address? Unfortunately, a high percentage of eBay members have registered an email address that is very close or identical to their User ID. Fraudsters attempt to send emails to the bidders they are targeting by using the User ID, plus several of the most common domain names – i.e. userid@yahoo.com , userid@gmail.com, userid@hotmail.com, userid@aol.com. This combination yields a very high success rate for them. Subsequently, too many eBay bidders get fooled – and lose their money - as an unfortunate result."

Oh that is so laughable. Neither my buying nor selling ids are anything CLOSE to the corresponding email names I use for them, neither do I use "common" domain names for the email accounts. Yet I am bombarded with phake phishes.

Fortunately, I'm pretty experienced with this stuff, so 99% of the time I know when something is phake, and the other 1% when I'm confused I always go to my ebay messages to see if I got a legitimate message there too.

So if I am using an uncommon domain name for my email accounts, and my email names are nothing like my ebay member names, how do you suppose phishers got ahold of my email addresses then, unless they KNOW what they are, like they sold me something, or they bought something from me. However if THAT were the case, then wouldn't I get different phishing emails to my buying account and my selling account? No, I get DUPLICATE phishy messages to both accounts. meaning, it's not from someone I did business with because I sell to different people than I buy from.

Makes me think it's an inside job, someone who has access to all ebay accounts with their corresponding email addresses. I mean, how carefully can you screen your disgruntled, low-paid employees?

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6 Comments:

Blogger Stan said...

They would never admit to having an 'inside job' problem even if they found one and fired the employee.

They probably hire too many 'suck ups' and end up with these kinds of problems.

It seems like e-bay is becoming more and more of its own ghetto culture. I hope something better comes along that for instance: allows sellers to leave negative feed back for buyers who do bad things to sellers.

I think your inside job theory fits them, and to think I'm actually interested in doing some auctions this year.

5:40 PM  
Blogger Ann said...

I just hate it when people tell you the reason X is happening to you is because you are doing Y, whereas instead you are doing Z which doesn't fit neatly into their little equation.

I think the only reason they are saying that is because lots of ebay users fall into that category, which will offer the users a temporary answer..."oh, okay, I'll change my email name" and they will be momentarily placated. However, even if everyone got their own domain name to use for their email accounts, and used email names completely unlike their ebay user names, the problems will persist. Then ebay will have to change their strategy and come up with another excuse as to why it is happening.

This is a very general problem, and I'm not taking it personally, I'm just laughing it off, actually. But I hate it when it's a personal situation, like someone tells you PERSONALLY why X isn't working for you because you are doing Y and you need to do Z, but you ARE doing Z and it still isn't working, and then they're dumbfounded and they flubber around trying to come up with another excuse, and they they say you need to do Z1 not Z2, and you say you indeed are doing Z1, not Z2. It's crazy.

5:59 PM  
Blogger Stan said...

This is a very good philosophical look at the problem and I'm glad you can laugh it off.

6:47 PM  
Blogger wavell said...

This post has been removed by a blog administrator.

11:21 PM  
Blogger Ann said...

Um, as I had stated in this post, and the whole point of this post, is that I DON'T use my user IDs in my emails or anything ebay-identifying in my email name or domain.

The link you gave is not a blog, but appears to be a get poor quick scam itself.

9:10 AM  
Blogger Ann said...

Since I can't *edit* people's comments, I can either delete them or keep them, I have decided to *delete* the post above (It was after Stan's last post and before mine below it, which will explain the non-sequitor content of my post). It was by someone from India who came here via googling "selling on ebay" via Blogsearch. This person, identified as "wavell" left the following:

"This blog is related to Selling on Ebay that I never understood this that how the scammers get a bidder's email address. Unfortunately, a high percentage of ebay members have registered an email ID. Moreover, fraudsters attempt to send emails to the bidders they are targeting by using the user id etc: This combination yields a very high success rate for them."

The words "Selling on Ebay" was a clickable link that led to some get poor quick scam page.

I decided to keep the content of the post, just because it is rather funny, but delete the link so as not to be an accomplice to any fraud scheme.

9:24 AM  

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