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12:20:2002 Entry: "Ann : Service These Days!"

Service These Days!

Dear Customer Service Representative Furniture Warmer,

You didn't answer my question. You didn't even address my question. You're answering someone else's question. If you didn't understand my question or know the answer, why didn't you ask someone who knew, a supervisor perhaps, rather than evading my question and answering it with a canned response.

Not everyone has a $*@#+% cable modem or DSL, dammit! Get that through your simple minded brain. Get a clue. What was it about my question that you didn't understand?




Aawww, I feel your pain, Ann. Are you perhaps talking about a dialup ISP? 'Cause their "technicians" can be really dumb sometimes. Please let us know if everything came out OK. OK?
Well, you're online so it's not that, anyway.

Posted by Lorraine @ 05:18:2002:10:07 AM CST

No, it's not my's something else entirely. They think I can easily upload a 25-30 meg file, no prob. Yeah, right. I just hate it when I get a canned response like they didn't even hear my question.

Posted by Ann @ 05:19:2002:08:57 AM CST

By Ann @ 20:23 AM CST:12:20:02 ..::Link::..