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ornamentalILLNESS |
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..::Previous entry: "Wildcat Dreams"::.. ..::Main Index::.. ..::Next entry: "Today is Bubblewrap Apprecation Day."::.. 02:28:2005 Entry: "Ann : 1996?"1996?I am really starting to hate the fact that some businesses can't get their act together to do e-commerce. Not that anyone reading this would get pissed off at that statement, but just in case someone does, please note that I am NOT talking about Brick and Mortar stores that have no desire to get into ecommerce. That's one thing altogether and I respect their choice. I'm talking about those that *HAVE* a web presence, a website, etc., but they don't have any way to buy those products online without a lot of hoop-jumping on the part of the buyer. This is not 1996. There are ways. Even a techie moron like me can manage to put together a PayPal shopping cart without the aid of any 3rd party shopping cart script-that's-over-my-head setup. Wanted to buy some widgets from somewidgetstore.com. Had to have a tax-exempt number (even though I'm not in the widget store's state, but ok, maybe they do things differently out there), so they wanted me to fax them my sales permit and I had to fill out a resale certificate, and of course, fax it to them. Now I understand that they need this information for their records to make sure a legitimate person is buying their widget and not just some widget hobbiest who isn't going to resell said-widgets. But obviously I didn't have a fax and I don't have a scanner (I used to have one, Stan used to have one, they're both got busted...the only digital hardware we've owned that actually broke before it could outdate itself. I'm not buying anymore scanners. They're crap) so I had to shoot the forms with my digital camera. OK, that's fine, I can understand the need to do that. BUT...after that, I simply can't then go to their site and buy stuff, add it to my shopping cart, and pay for it with PayPal or some other shopping cart system. No, I have to fill out their form and fax it to them. They don't even have a downloadable form to fill out--of course not...I'm supposed to print out the form, fill it out, and fax it to them....why should I need a downloadable version? And I know, I could've just done that and instead of faxing, I would just shoot the image and send it to them as a jpeg. But...the form asks for my CC#! Like Hell I'm gonna email them a jpeg with my CC# on it! So I save the html page as a jpeg file, drop it into Illustrator, (yeah, I know, I'm being sort of a layout DTP geek about this myself) and add the pertinent information (my name, addy, items I'm ordering, minus my CC number) all in a neat little form without any messy handwriting. It would then be so convenient if I could then save that out as a jpeg and send it to them, but NOOO....they need my SIGNATURE and I can't exactly sign it in Illustrator (well, I could, but I don't know if they'd accept it). So I print that out, take a digital picture of it, now I'll have to load it from my camera into I-Photo. Would't it be so much easier if they could just do it all online? Like other sites do? Well, most other sites. This is really nuts.
4 Comments Are they caught digging trenches in an economic "no mans' land"? Posted by Stan @ 01:29:2005:04:18 PM CST Well, it's easy to get annoyed these days, but be positive. Think about all the money you save because not everything is available to buy online ;) Posted by Nico @ 01:31:2005:05:41 AM CST Actually, I save money by buying online. If I had to rely on the local stores to buy my merchandise and supplies from...I'd REALLY be screwed. Posted by Ann @ 01:31:2005:08:56 AM CST Actually, what I'm talking about here is business expenses, not personal items. Posted by Ann @ 01:31:2005:09:17 AM CST By Ann @ 22:03 AM CST:02:28:05 ..::Link::.. |
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